RIGHT OF WITHDRAWAL
You are not satisfied with your choice? You have the right to withdraw from this contract within 14 days without giving any reason!
(1) Right of withdrawal for consumers
A consumer is any natural person who concludes a legal transaction for purposes that can predominantly neither be attributed to their commercial nor their independent professional activity.
(2) Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is 14 days from the day
- on which you or a third party named by you, who is not the carrier, have taken possession of the goods, provided that you have ordered one or more goods as part of a single order and these are delivered together;
- on which you or a third party named by you, who is not the carrier, have taken possession of the last good, provided that you have ordered several goods as part of a single order and these are delivered separately;
To exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract by means of a clear declaration.
The following options are available to you:
- online via our withdrawal form:
- by post via letter to:
höfats GmbH
Albert-Einstein-Straße 6
D-87437 Kempten - by email to:
info@hofats.com
You may use the model withdrawal form attached below, but this is not mandatory. An informal declaration is sufficient.
To meet the withdrawal deadline, it is sufficient for you to send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.
(3) Consequences of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including delivery costs (with the exception of the additional costs resulting from your choice of a type of delivery other than the least expensive standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed of your decision to withdraw from this contract.
We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless expressly agreed otherwise with you; in any event, you will not incur any fees as a result of such reimbursement.
We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earlier.
You shall send back the goods or hand them over to us without undue delay and in any event not later than fourteen days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of fourteen days has expired.
You shall bear the direct cost of returning the goods.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
(4) Exclusion or early expiry of the right of withdrawal
The right of withdrawal does not exist for contracts
- for the supply of goods which are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer
- for the supply of goods which are liable to deteriorate rapidly or have a short expiry date;
- for the supply of alcoholic beverages, the price of which was agreed upon at the time of conclusion of the contract, but which can be delivered no earlier than 30 days after the conclusion of the contract and whose current value depends on fluctuations on the market which the trader cannot influence;
- for the supply of newspapers, periodicals or magazines with the exception of subscription contracts.
The right of withdrawal expires prematurely for contracts
- for the supply of sealed goods which are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery;
- for the supply of goods if they have been inseparably mixed with other items after delivery;
- for the supply of sound or video recordings or computer software in sealed packaging if the seal has been removed after delivery.
(Annex 1) Model Withdrawal Form
If you wish to withdraw from the contract, please use this form and return it to us.
To
höfats GmbH
Albert-Einstein-Straße 6
D-87437 Kempten
info@hofats.com
- I hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*)
- Ordered on (*) / received on (*)
- Name of consumer(s)
- Address of consumer(s)
- Signature of consumer(s) (only if notified on paper)
- Date
(*) Delete as applicable.